This 2019 report ‘Trust in Australian Regional Public Services’ comprises outputs of work commissioned by the Trust and Transparency Team (then Citizen Experience Survey Team) and was produced by the Institute for Governance and Policy Analysis, University of Canberra. Prompted by a finding that trust in Australian public services was lower in regional geographic locations than urban areas, we commissioned research to further understand the drivers of trust that led to this difference. Publishing this report forms part of our commitment to promoting greater transparency and use of the data from the Survey of Trust in Australian public services. You can access both the original report (pdf) and an updated version that meets Web Content Accessibility Guidelines version 2.0 Level AA standards (HTML).
