The objectives of the Understanding public trust in Australian public services across regional Australia project are to provide the Department with a better understanding of public demand for, and trust in, regional Australian public services, and with this, recommendations for improved design and delivery of responsive public services in regional and remote Australia across multiple APS agencies. This section provides a description of the research approach which was based on three interacting components of research which, combined with progressive milestone reports, provided a comprehensive and collaborative project design (see Figure 4).
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