This 2019 report ‘The Citizen Experience Survey Baseline 2019’ comprises the outputs of our analysis of the first wave of the Survey of Trust in Australian public services (which was then referred to as the Citizen Experience Survey). Publishing this report forms part of our commitment to promoting greater transparency and use of the data from the Survey of Trust in Australian public services. You can access both the original report (pdf) and an updated version that meets Web Content Accessibility Guidelines version 2.0 Level AA standards (HTML).
