Resources
Access our publications for more information on APS Reform.
Secretaries Board
The Secretaries Board leads and governs the Australian Public Service (APS) as an integrated organisation with a shared vision and purpose.
A message to the APS from the Minister for the Public Service
Communications materials for agencies
The APS Reform Office within the Department of the Prime Minister and Cabinet has developed these digital communication assets to help you communicate with staff about APS Reform across your agency and department.
Diversity and inclusion report 2022
The Australian Public Service Commission Diversity and Inclusion report details the findings of the research conducted into the diversity and inclusiveness of the Australian Public Service in 2021.
APS Hierarchy and Classification Review
The independent APS Hierarchy and Classification Review provides advice to the APS Commissioner on ways the APS can:
Serving Australia
Agencies across the APS are working together to design and build better services to meet the needs of Australians.
Working together as One APS
APS staff from around the country answer the question ‘What does working together in the APS mean to you?’ Their insights and stories are about working together, helping Australians and building a shared sense of purpose across the APS.
Working together as one APS
APS staff from around the country answer the question ‘What does working together in the APS mean to you?’ Their insights and stories are about working together, helping Australians and building a shared sense of purpose across the APS.
An introduction to Great Policy Advice
APS Academy
The APS Academy is a networked hub of learning and development excellence for the Australian Public Service (APS).
2019-2020 Citizen Experience Results Summary
The following figures and tables provide the headline results of public satisfaction, trust and experiences with Australian public services from March 2019 to June 2020.
Citizen Experience Survey Methodological Report
Across the Australian Public Service (APS), various agencies conduct surveys to measure service delivery experience. These surveys deliver important insights into how Australians engage with individual services. These insights are used by agencies to improve service delivery.