APS Agency Engagement Maturity Assessment tool

The APS Agency Engagement Maturity Assessment tool helps APS agencies and departments identify engagement capability gaps at an organisational level and promote a culture of continuous improvement.  

The resource supports existing APS Reform work to build engagement capability and put people and business at the centre of policy and services, through the Charter of Partnerships and Engagement and accompanying Good Practice Guidance. 

Agencies can use the assessment to determine their engagement maturity and identify opportunities for further development, as appropriate. It is up to each agency to decide how to monitor progress over time, in line with their own needs.  

The APS Agency Engagement Maturity Assessment tool is now available on the APS Reform website. 

Download the Maturity Assessment tool here: 

If you would like support using the tool, please contact APSReform@apsc.gov.au